Delivery info

We make special attention to the delivery of packages.
That is why we do not promise you that we can not assure you. We know very well circuits deliveries outlined here and the conditions of actual deliveries and practice that limits our transportation partners. In all cases, we urge you to pay attention to anyone offering periods 24h or 48h to attract and they can not keep.

Of course, we can adapt to all your demands do not hesitate to contact us for any particular request (shipments, delivery or by appointment on Saturday, mounting devices, ...). Next our opportunities, we always find a way to satisfy you.

DELIVERY CHARGES

We offer all the costs of preparation, packaging and delivery on the Metropolitan France for all orders over 4,990 Euros.
SPECIAL CORSICA: orders and deliveries to Corsica are possible under the same conditions as for the metropolis.

Contact us to know the cost of shipping in the French overseas departments and abroad.

DELAYS AND CONDITIONS OF DELIVERY

We are committed to deliver as soon as possible, either on products available for metropolitan France (add 2 to 4 days for delivery outside the city):
- 10 days maximum for products that are not in stock.
- 24/48 hours for most products available. (Depending on date indicated on the order form for orders placed before 11 am; Excluding weekends and public holidays)
CONDITIONS OF DELIVERY
Unless special mentions:
- Bulky packages are not delivered to the floor, but they are delivered at least not at the door of the house or property. Thank you tell us when you order all the information needed for a quick and easy delivery (person to be delivered in his absence, indications to get to the place of delivery, intercom codes, etc.)
- Delivery is not required by appointment. We use multiple carriers, depending on the region and some will go with you on the eve of the date of delivery. In all cases, be sure to leave us a phone number to reach you during the day.
- In any case, if you are away from your home during delivery, a notice will be left in your letter box with the coordinates of the carrier for you to know and make an appointment.
- Except for certain shipments shipments by mail and special orders, there is no delivery on Saturdays, Sundays or holidays.

RECEPTION OF PACKAGES

Upon delivery of your package, it is imperative to check before signing the delivery:
The package - that corresponds to what is noted on the delivery and that you ordered. If in doubt, do not hesitate to reject it and ask for verification. It is always easier to reject the package for you relivrer the next day or next day if your order, after verification, correlate well with what you would expect that to come from you resume a package that you had not intended.
- That the package is in good condition. If you find faulty packaging, crushed a package, that seems open question, write specific reservations on the delivery note that the carrier will ask you to sign. Beware, the mark "subject unpacking" is not legal and serves no purpose, it should be noted precisely the reason reservations ( "damaged package", "open", "crushed cardboard", ...)